Google Reviews: Guide on How to Manage & Get More Google Review in 2022

Google is the world’s most powerful search engine that helps millions of people around the world to find information they are looking for. Because it is so powerful, Google has grown as a popular platform for small businesses to market their products and services.

The best part about Google is that it can be used by everyone. While small business owners enjoy using it, individual consumers also use Google to find information and make purchases online. In fact, the majority of online shopping transactions in the United States now start with consumers going online and searching for their desired products or services.

As a result, Google reviews have become an increasingly important part of search engine optimization (SEO). You probably have heard ofJustKapture , it is the ultimate tool to capture all your screen activity. You can use it to record a video or a GIF (that are awesome by the way) and then share it anywhere you want: Slack, Whatsapp, etc...A study from JustKapture shows that more than half of consumers read one or more reviews before making a purchase on a website.

Websites with more reviews will attract more traffic and do better in search engines like Google. That being said, there are some things you can do to get more Google reviews in the future.But let's not get too technical, the main reason why we decided to write this article is that JustKapture, is also integrated with Google My Business. So yes, you can now automatically create Google My Business posts from your videos!

Let's take a look at Google Reviews in greater detail.


What’s Inside :

Section 1: Explanation of Google Reviews

Section 2: Getting Google feedback

Section 3: Google Review Management


Section 1: Explanation of Google Reviews

1.1 What are Google Review and how do they work?

Google review are the reviews of your customers on Google. You can see the review on your Google My Business page. This is a feature of your Google account that you can control and edit.

Even if you don't have a business, you can still leave google reviews on the businesses you visit. If you have ever wondered how to delete google review, then read this article because it explains everything in detail and shows you exactly how to delete google review and manage your Google Review.

1.2 What are Google review ratings?

Google was the first major search engine to offer business listings, in 1998. Now, more than 75% of all searches are made on Google and the vast majority of businesses with a physical presence in the U.S. have a Google business listing.

The structure and format of these listings has changed several times over the years, but they have always included a customer review section. In fact, it's probably one of the most valuable pieces of real estate you can get for free on the internet.

We used to create accounts at multiple sites like google, yelp, and so forth. It was very time consuming to get all of the details just right and they often conflicted with each other. We would then have to spend hours going back into each site to make changes as things changed such as name or phone number.

This is where JustKapture comes in JustKapture, is a new service that will manage all of your online accounts for you. You can add all of your information once and it will go out and create accounts on Google, Yelp, Facebook, Twitter, Bing and more. All of this is done instantly and automatically.

1.3 Where can you find Google reviews?

The answer is simple, you can find them on Google. Yes, it's a bit confusing because it sounds like the search engine is hosting these reviews. Well, it isn't...

Google hosts millions of websites and pages that aren't their own. You can find all sorts of content on Google's search results pages including news articles, recipes, blog posts, images and yes, even product reviews.

Tons of review sites exist online. Yelp is probably the most popular one and it has a lot of traffic. But very few businesses will show up in Yelp searches because they've opted to pay for advertising instead of opting into the review section. The only businesses that appear in Yelp Search results are those who have opted into the review section by claiming their business listing with Google My Business (formerly known as Google Places).

So if you're trying to find reviews for your company on Yelp or any other review site, start with Google and use the search operator "inurl:" i.e., where can you find google reviews inurl:my business name .

There are a lot of places where you can find Google reviews. Here are some of them:

Google Search – Type in the name of the business.

TripAdvisor – Most businesses have a TripAdvisor profile.

Yelp – Many businesses have Yelp profiles.

Foursquare – Many businesses have Foursquare profiles.

Google+ Local – Listing usually contains reviews and may contain Google+ reviews.

From the company's website – Sometimes, businesses will post their reviews on their own website.

1.4 What are the advantages of Google reviews?

Google Reviews is a free service that you can use to show off your business and get customers. If you do it right, it can help you in three main ways:

1. Increase your sales. If you have more positive reviews than negative ones, potential customers may be more likely to trust your business and buy from you instead of from a competitor. They may also be willing to pay more for your product or service, because they know that your business has been reviewed positively by other customers.

2. Attract new customers. If you have lots of positive reviews, then people who search for businesses like yours may see your listing on Google and click on it to learn more about what you offer. This can lead them to contact you directly to buy your product or service. The more positive reviews that you have, the more often this will happen, which means that your sales will increase over time as well.

3. Improve how people perceive your business online and offline. If people find out that other customers love doing business with you, they'll want their friends and family members to try doing business with you as well -- so they'll tell others about what's great about doing business with you and encourage others to do business with you.

4. Increased Traffic – Customers are more likely to click on a listing with positive reviews than one without any, so you can expect an increase in organic traffic if you have a positive review count.

5. Higher Conversion Rate – Reviews help potential customers feel more confident in their purchase, so they're more likely to convert into paying customers.

6. SEO Boost – Google's search engine will display reviews with some text on the search results page, which can provide a boost in SERP visibility. The more reviews you have, the more often Google will show them in search results pages.

7. Increase Trust – Customers trust businesses with more reviews and they're 20% more likely to buy from a company with a 3-star rating or higher (source). Plus, 68% of consumers say that online reviews influence whether or not they'd make a purchase at a local retail store (source).

1.5 Why is it vital to have Google reviews after Covid-19?

The best way to get a review on Google is by obtaining a quality service. If you are providing a top quality service, then you should be getting reviews anyway. Your customers may not know how to leave a review, so give them the opportunity to do so.

If you want to get more customers, then you want them to find your business on Google. The great thing about this is that most people who are looking for services like yours are going to be searching for them on Google. So if they find your company, and read about all of the great things that your customers have said about you, then chances are they will contact you for more information and schedule an appointment with you.

You really want your potential customers to find you on Google when they are looking for someone like you. This can happen if you have excellent reviews on Google+. You want people who are in need of services that you provide to be able to find your business easily on Google. This is why it is super important to obtain good reviews when anyone has worked with you.

Section 2: Getting Google feedback

When you have a website where people are likely to click on links to your competitors, what you really want is for Google to think you're the best in your field.

Granted, this is not quite as easy as it sounds. It takes time and effort to build up trust with Google, through good site design, use of keywords and good content.

The best way to get Google feedback is through backlinks from other sites. These are the links that appear when you search for something on Google; they're also the links that show up at the top of your search engine results pages, in between the advertisements.

For many, the words "Google Feedback" bring up a lot of anxiety. But there are many ways to get good feedback on your Google My Business listing, and you should work to do this.

The first channel you should use is the "Competitors" channel and focusing on the Google My Business listings that rank above and below yours. You'll want to focus on your direct competitors who have a local business (not a national chain) with a website that matches yours in terms of content, calls-to-action, and design.

The second channel is the "Reviews" channel, where you can see reviews from people who have recently searched for your business name. You'll want to use this information as inspiration for any negative information that you may be able to address and also for positive information that you can include on your website in order to encourage those searchers who come across your listing to leave reviews.

The third channel is the "Local Searches" channel and it's here where you'll find all of the various keywords and phrases that people search for when they're looking for your business.

The final channel is the "Q&A" channel, which has had its day as a great source of valuable feedback but which I've found with my clients.

2.1 Optimize GMB account

Optimizing your Google My Business listing is one of the most important aspects of managing your local search presence. You want to make sure that your GMB listing accurately reflects your business, and that it's easy for potential customers to find you. While there are a lot of ways to improve your GMB listing, there are some key areas that you should focus on in order to get the most out of this platform.

Restructure Your Listing: When you first set up your GMB listing, you have to fill in all the details about your business. This includes information such as hours of operation, location, street address, phone numbers, etc. This can be an overwhelming task if you're just getting started, so don't worry if you don't have everything right away. Take your time with this process and make sure that you have all the pieces filled out before making any changes to your listing's URL or name.

The most important aspect of managing a Google My Business account is ensuring that the information in this profile matches up with what's on all of your other profiles. If you have a website, be sure that the phone number listed on Google is linked to the same number on your website.

2.2 Inform clients on how to leave a Google review

Clients can leave you a review on Google by clicking the Write a Review button on your Google My Business listing. They'll need to sign in to their Google account or create one so they can write a review. Here's what they need to know:

They'll see a "Write a review" button on your business listing once they're signed in to their Google account.

You'll be notified by email when someone leaves a review. You may also get a notification in the Reviews tab of your dashboard if you've checked that setting.

Someone will be able to see the rating and how many reviews your business has received after 10 days, but we won't show the text of the review until it's been approved.

If someone leaves you a 1-star rating or lower, we'll ask them to make any needed corrections before we show the review. They'll have 3 days to make changes, and we'll send an email when they're done.

If someone doesn't respond or update their review, we reserve the right to remove it from our site.

2.3 How to increase the number of Google reviews

Asking for reviews is a simple way to gain more exposure and increase your Google review and ranking, but it can be difficult to know when and how to do so. Here are three ways you can get more positive reviews on Google:

  • 1. Use a call-to-action.

    When you share links to your content on social media, include a call-to-action that encourages readers to leave a review on Google+. For example, you might ask people who enjoyed your content to "help spread the word" by leaving a review.

  • 2. Run promotions

    Offer an incentive for people who write reviews of your business, such as access to exclusive discounts or free shipping in exchange for writing an honest review of your company's products or services. These kinds of promotions can help you generate dozens of reviews quickly and easily.

  • 3. Ask for mentions in other digital marketing channels.

    If you're using Google Analytics for traffic tracking, add a report that shows how many times people were referred from specific sources — such as links from social media — then use the channel reports to approach influencers who might be willing to mention your brand on their own sites or in their social media posts.

Section 3: Google Review Management

3.1 Google Review Management

Google Reviews is one of the most important ranking factor. If you have good reviews on your website, then you will be able to get an increase in your rankings. On the other hand, if you have a lot of negative reviews on your site, then this will affect your rankings as well. So, it is very important to keep a track of your Google review and manage them properly.

Treating reviews as content can help you figure out better ways to manage and respond to them. Review content is a living thing that requires nurturance and care for success. The best webmasters treat their reviews like another form of content which needs the same amount of work as any other piece on their site for positive ROI.

Google allows users to submit reviews about a business or service which has been provided online by going to their website and enabling users to leave their feedback. It also allows users to use its maps service or mobile search app to leave feedback about local businesses.

Once Google receives these reviews, they are made available on Google Maps and other places where they can be seen by people searching for information about a particular company or service provider.

A review management strategy is a critical step in ensuring that you are protecting your company from potential risks associated with online reviews. One way to build your reputation online is by writing and publishing reviews about your business, products and services on third-party websites. This will help attract more potential customers to your business. With more consumers visiting your website, you can increase sales and gain more profit.

Review management, on the other hand, can help you avoid the risks associated with online reviews or prevent them from escalating into problems that may damage your reputation. Here are some tips that can help you manage reviews:

  • 1. Be active in responding to negative reviews.
  • 2. Provide excellent customer service to attract positive reviews.
  • 3. Reply to all positive and neutral feedback received from customers, thanking them for their comments and suggestions.
  • 4. Monitor any negative feedback posted on various platforms to ensure that they do not reach an unmanageable level.

3.2 How do you keep track of your Google reviews?

How you keep track of your Google reviews is an important part of the review process. If you aren't able to keep up with them, then all the hard work that's gone into getting positive reviews is going to be wasted. Your customers and potential customers will never hear about how awesome your company is and how great your products are.

Trello allows you to easily organize your Google reviews. It gives you a visual overview of where your business is at right now in terms of customer feedback and allows you to see trends over time. The platform also shows you who has reviewed your business and what they had to say about it so that you can see what people are saying about your company and use their feedback to improve it.

3.3 What should you do if you get a bad Google review?

The best thing you can do is respond to your bad review(s) in a timely manner, but with a cool head. You can say something along the lines of "I'm very sorry the customer was unhappy with their experience. I'd like to discuss it with them and make it right if possible."

  • If the person who left the review is willing to talk to you, then set up a time to speak on the phone or via Google Hangouts.
  • Try to understand where the customer is coming from and what exactly didn't work for them.
  • Apologize for their bad experience and tell them you are prepared to make things right.
  • Tell them that you will be happy to give them a discount on their next order if they will remove their review. If appropriate, offer free shipping or free gifts as well.
  • Be sure not to offer discounts or other incentives that are too good — this will tip off other customers that they will get similar deals if they write negative reviews about you.

3.4 How can you integrate Google reviews onto your website?

In the world of search engine optimization, it is important to integrate Google reviews onto your website. This helps you with your search engine ranking and overall visibility on the web. Here are some tips to help you optimize your site for Google reviews:

First, head over to Google My Business. This is the place where you can manage your business listing and get a little more traffic. You can integrate Google Reviews in several ways, but the most important thing is to make sure you're properly verified by Google so that people who leave reviews of your business will show up in search results when potential customers search for them.

Then, you'll want to make sure that when people come to your website from Google, that they can find the review section of your site easily. You can do this by adding a link to it in an obvious area on your homepage or perhaps at the bottom of every page of your website.

Next, you'll want to encourage people to leave reviews for you. You could start a blog series about how people feel about certain experiences they've had with your company (the best ones) or what makes your business stand out from the rest. If you have a newsletter or an email list, be sure to mention reviews as something that readers can do for free.

3.5 Make a page on your website dedicated to Google reviews

Many businesses make a page on their site dedicated to Google reviews. In fact, it's often the first Google review that shows up when you search for the business. By making this page your goal, you can make sure that every review gets posted to your site and is included in the search results.

Focusing on building your Google+ Dedicated website page for your business can be an effective way to attract new customers. By providing valuable information about your business, you are more likely to receive positive reviews. Having a presence on multiple social media channels can help you gain exposure and make your business more visible in Google's search result pages.

If you have customers who have been satisfied with your company, encourage them to leave you a review on your Google+ Dedicated website page. If they have not left a review, there is still an easy way to ask them to do so by using a "thank you" page.

3.6 What is Google Review Stars?

Now that you know how Google connects with Yelp, let's talk about what the review star rating is.

It's important to keep in mind that this is not just a simple five-star rating system like many other online platforms. Instead, they've come up with something called "Google Review Stars."

These stars fall into six categories: Overall, Staff, Food, Price, Service and Environment. Each category has a specific meaning and weighting when it comes to calculating your overall rating. This helps ensure that your business does not receive a high rating for one category (such as service) but low ratings for others (such as food).

Overall : The most important factor in calculating your overall rating is the overall star rating you receive. This is calculated by averaging all of your other scores together (except price).

3.7 How to acquire a Google star rating snippet

Google has recently introduced a new star rating that can be featured in the search results. The rating is based on an average score from all of the reviews for a given business.

The stars are completely optional and are only shown if a business owner requests them.

To get started, go to Search Console and click on

"Search Appearance > Stars"

First, you'll want to ensure that your Google+ Page is connected to your Google My Business listing.

You can do this by adding your NAP (name, address, phone number) information to your Google+ Page.

Next, review the business listing associated with your website and confirm that you want the star rating displayed on it. Make sure the information displayed is up-to-date. Once you've made these changes, check out the "Manage listings" tab to see how you can improve how customers view your business' star rating.

3.8 How to erase Google reviews?

Here is a step-by-step guide on how to erase Google reviews:

The process isn't as simple as you might think. The truth is, there's no way to ever completely erase a review once it's posted. But there are a few things you can do to mitigate the damage and boost your reputation.

Here's a step-by-step guide on how to remove bad reviews on Google.

1. Go to your Google My Business account and select the Reviews tab.

TIP: If you do not have a Google My Business account, create it. Read our step by step guide on how to create a Google My Business page .

2. Once you are on the Reviews tab, hover over the review you would like to remove and click the trash can icon that appears next to it.

3. Click "Remove" and confirm your selection in the pop up window.


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